Fair pricing, powerful features
Agents are included in the base price and AI conversations are billed only for what you use. Save 20% with annual billing — upgrade or downgrade anytime.
Basic
For growing businesses
Premium
For teams using AI and automation end to end
Enterprise
For organizations needing custom SLA and dedicated support
All prices are in USD.
Usage-based charges
On the 1st of every month (KST) we total the previous month's usage and add it to your next invoice. The Subscription tab in the dashboard shows this month's usage and the projected charges in real time.
| Item | Price | Plans |
|---|---|---|
AI conversations (beyond plan allowance) One conversation runs from the AI's first answer until it hands off to an agent or the customer is idle for 24 hours. Immediate hand-offs without an AI answer and errors are free, and tokens are never billed. | $0.15 / conversation | Basic · Premium |
Conversation overage Beyond 1,000 conversations a month we bill in blocks of 500 — chats keep working. The Free plan pauses new chats at 100 a month. | $10 per 500 | Basic |
Extra agents Charged pro rata for the rest of the billing period when activated, and billed through the end of that period if deactivated. | Basic $9 · Premium $15 / seat / mo | Basic · Premium |
E-mail notifications Notification e-mails such as come-back-to-chat alerts are not charged. | Free | All plans |
Text messages (SMS / LMS) Short messages go out as SMS, longer ones as LMS. Billed next month by the number of messages actually sent. | SMS $0.014 · LMS $0.028 each | All plans |
KakaoTalk Alimtalk Billed next month by the number of messages actually sent. If Alimtalk fails and a text message is sent instead, the text message price applies. | $0.014 each | All plans |
Add-ons (Basic)
Add only what your Basic plan needs. Premium and Enterprise include all of them. Turn them on or off in the dashboard Subscription tab.
Onboarding services
Seat (agent) billing policy
Each plan includes a baseline number of seats. Activating an agent above that count triggers an immediate prorated charge for the remainder of the billing period. Even if you deactivate an agent, the seat is billed through the end of that period ("once activated = billed through period end"). Reductions take effect from the next period.
- Free — 1 agent, no extra seats.
- Basic — 3 agents included, $9/seat/mo for additional seats, up to 10 per project.
- Premium — 5 agents included, $15/seat/mo for additional seats, unlimited.
- Enterprise — custom seat policies plus SSO / SLA / dedicated support.
Frequently asked questions
How does the early-adopter 50% discount work?
Accounts that subscribe to a paid plan (Basic or Premium) for the first time by March 31, 2027 get 50% off the plan base fee for 3 months. Monthly billing: the first 3 months are half price, then the regular price applies automatically from month 4 — we email you before it changes. Yearly billing: on top of the 20% yearly discount, the first payment is reduced by 50% of 3 months of the base fee (Basic $43.50, Premium $148.50). One use per account; extra seats, add-ons and usage are not discounted.
How are AI conversations billed?
Per AI conversation. Basic includes 100 a month and Premium 500; anything beyond is billed next month at $0.15 each. The Free plan includes a 30-conversation trial. Cliptalk manages the AI model and API key, so you don't need your own key. Token usage is shown in the dashboard for reference only and is never billed.
Is API usage billed separately?
No. REST API and webhook calls are not billed separately. They are available on Premium and above — contact us about Enterprise for very high traffic.
What happens if I exceed the conversation allowance?
On Basic, every 500 conversations beyond 1,000 a month add $10 to next month's invoice and chats keep working. The Free plan pauses new chats until next month after 100. Premium is unlimited.
How are Alimtalk, text and e-mail notifications priced?
E-mail is free. Text messages are $0.014 per SMS and $0.028 per LMS, and KakaoTalk Alimtalk is $0.014 per message. Messages actually sent during the month are totalled and billed with the following month’s payment.
Which plans include the scenario chatbot?
It's a $21/mo add-on on Basic and included in Premium and Enterprise.
Is there a discount for annual billing?
Yes. Annual billing is charged once a year at 20% off the monthly rate (processed via Stripe).
How are agent seats billed?
Basic includes 3 seats (max 10) and Premium includes 5 (unlimited). Additional seats are charged pro rata when activated and stay billed through the end of the period even if deactivated.
Can I try the product for free?
Yes. The Free plan includes the core features and 30 AI conversations without a credit card. Upgrade to Basic or Premium as your business grows.
Couldn't find the right plan?
Reach out to sales for enterprise rollouts or custom quotes.